The power of a personal recruiting team to bring on the best and brightest talent for HubSpot partners & customers could never be found in a staffing firm. When HubSearch was founded, our driving force was to identify the key issues in staffing firms and create a recruiting agency that refuses to settle on a second-rate hiring process.
As a recruiting agency, HubSearch aims to eliminate the transactional, impersonal, and disappointing experiences that companies like yours have likely had with staffing firms. In this article, we want to highlight the common problems of staffing firms that we recognized, how HubSearch built a proprietary talent activation process that is revolutionizing hiring.
Why the Recruiting World is Broken
Staffing agencies are notorious for being impersonal, money-draining, and an absolute waste of time. They constantly overpromise and underdeliver when it comes to bringing in qualified candidates. How does it come to that? Well, there are quite a few reasons, but here are some issues with staffing agencies.
Staffing Agencies Provide Low Value
A staffing agency tends to focus on one thing: getting you in and out of the system with a candidate, whether they truly fit or not. As a result, everyone is at a loss, except the staffing agency that just took your money and provided sub-par results.
The process is quick and simple: repost your job on various job boards, such as Indeed, Monster, and ZipRecruiter, and hope that the names start rolling in. The only names that will ever surface are those actively searching for a job that may not be qualified for the position that they’re applying for, leading to an endless stack of resumes to sift through.
After that, you’re not even guaranteed a qualified candidate to join your team. If you’re lucky, you might end up with a few names that could work. More than often though, you’re the one that ends up with an endless stack of resumes and not a single qualified candidate to choose from. There’s a reason why all of this happens though…
Staffing Agencies are Impersonal
It’s horrible but true how impersonal the process is. Your company is simply another number among their other clients that they have. It’s all about moving you along the conveyor belt and out the door, so the agency can meet their quota.
Staffing agencies aren’t concerned about building a relationship with you to really understand what your team is looking for. They skim your job posting, skim the resumes, and then provide the bare minimum about a candidate by the time they get to you. This means that when contacting potential candidates, the agency will ask the same three questions every time:
Why are you looking for a job?
What type of position are you looking for?
What is your salary expectation?
Although these questions have a place, they barely scrath the surface when it comes to narrowing down the best candidates for a client.
Staffing Agencies Can’t Provide a Guarantee for Anyone
As staffing agencies go through the process, the ball is constantly dropped along the way. Candidates that were contacted are suddenly ghosted without any explanation as to why they weren’t a good fit. Clients are given a list of applicants, but there’s no guarantee that one of them will join the team, leading to yet another long, time-consuming search for a position that needs to be filled now.
Sure, even if the agency can find you a decent fit for the job you’re posting, there’s no guarantee that the new hire will stay. What happens if the new hire decides to leave or is fired after a month of working with your team? All of a sudden, you’re left at square one again, except with less money to begin with because you spent your resources on a staffing agency.
So how does a recruiting agency measure up?
After a disappointing experience with a staffing agency, it’s understandable that you might be reluctant to outsource your hiring ever again. Between the feeling of a transactional relationship and subpar candidates, it almost seems better to complete the process on your own.
Even if you don’t have the resources, you figure that your company could manage the same way that a staffing agency would: post the job opening on a few job boards and hope that the perfect match comes walking in. It doesn’t have to be that way though. That’s where the recruiting agency comes in.
Recruiting Agencies Provide High Value
At HubSearch, we’re not going to tell you to take a number and send you on your way once we fill the position for you. We’re here to build a relationship with you to truly understand what you are looking for in a new addition to your team.
Every search we have is unique to what you need as a HubSpot partner. Unlike staffing firms that repost your job on every board they can, recruiting agencies seek the best and the brightest. This means instead of candidates searching for you, we’re searching for primarily passive candidates that are already all-stars at their current job and tell them why they need to be working for you.
When you’re working with HubSearch, you’re not working with just any recruiter. You’re working with talent sourcers that are recruiting top talent from our network of HubSpot professionals. For every position that you’re looking for, our professional talent sources become experts in your fields to understand your dream candidate, whether the position is meant for a HubSpot professional or not.
Recruiting Agencies Value Relationships
We aren’t going to hand you a stack of resumes and wish you luck in conducting interviews. From the first consultation, we help you understand what you are looking for in a candidate and create a customized search specifically for the role.
Unlike staffing agencies that tend to take a hands-off approach when it comes to the interviewing and hiring process, we are at your side the entire time. We become subject matter experts in the role you’re looking for and will conduct an initial, in-depth skills interview before any candidates interview with you. For every candidate that passes the initial interview, you are given a rundown on the candidate, so you know exactly what to expect when interviewing them.
Need to brush up on your interviewing skills? Not a problem. With our help, we create a personalized interviewing process for each role you’re looking for, so you know exactly what to ask in an interview. After every interview, you give feedback on each candidate, so we can narrow down the list until you only have your top choices at the end. Even better, we won’t ghost a single candidate, so you don’t have to worry about any choices you’ve decided not to move forward with.
Why are we so personal about the process? What’s in it for us? We value the relationship more than kicking you out in the cold and taking your money once we find you a decent fit. It’s a personal kind of fulfillment to look at a candidate’s face when they finally find the dream job they’ve always wanted or the look on a client’s face when we’ve given them a candidate that’s as passionate about their work as the client is about their company. An investment in HubSearch means an investment in a relationship.
The Guarantee of HubSearch
Once you’ve made your final decision on a candidate to join your team, your relationship with HubSearch doesn’t end there. HubSearch is here from beginning to end with you and even beyond that if you need a little extra help. We are here to help you with onboarding by providing Talent Program Consulting to help you with a seamless transition, retention plans, performance measurements, and any other tools you need.
We value the relationships that we build with every client and candidate. Because of this, if HubSearch recruits a candidate that you decide to hire, we will never try to recruit them back from you and move them to another company. Also, if your new hire chooses to resign or is terminated within the first 90 days, you'll receive a pro-rated refund and we can start the search again. That’s our guarantee because of our dedication to solving the recruiting problem and eliminating the uncertainty of the hiring process.
With HubSearch, You’ll Have a Partner for Life
Even after this process ends, HubSearch will still be here if you ever reach out again to fill a new role. We won’t cross you off our list as soon as we place your candidate and forget about you.
From our personalized search and customized interviews to onboarding consultations, HubSearch isn’t focused on getting you in and out of the system like staffing agencies. HubSearch is passionate about building long lasting relationships and helping others find their next passion.
Working with us means a valuable, personalized, hands-on experience with recruiting experts that are eager to step in and bring the power of a corporate talent department to your side exactly when you need it most. Schedule time with us so we can learn more about the role you're looking for and help you find the right person to join your team!